Frequently Asked Questions

Does my child need to do any prep prior to the first appointment?May my child eat prior to the first visit?
Yes – it is not necessary for the child to fast, even in the event that a blood draw for labs is needed.

Will my child have a procedure on the first visit with the doctor?
Your child’s first visit is a consult appointment only. Therefore, a procedure will not be completed at this visit, but may be scheduled for a future date. However, it is possible that your child will have blood work completed on the first visit.

When will I find out the time of my child’s procedure?
The hospital will call the evening before the procedure between 5:00 – 8:00 PM.

May I call to receive my child’s test results over the phone?
A follow-up appointment in the clinic is scheduled for your child in order for the physician to meet with you to discuss the results and to answer any questions or concerns. If your child’s lab or test results are abnormal, a nurse will contact you.

My child is scheduled for a procedure, and we saw the doctor over a month ago. Why must we see the doctor again prior to the procedure?
A child must have an updated medical history and physical exam performed within one month of the procedure in order to provide for accurate treatment and to ensure that all medical information concerning the child is up to date.

Why can’t I see the dietician on the same day as my appointment with the doctor?
Insurance will not pay for a visit with both professionals in one day.

Does your office validate parking?
We do not validate parking. However, if your child is required to visit the hospital lab for a blood draw, the lab is able to validate your parking. Otherwise, there is a flat rate of $2 in the parking garage, or metered parking on nearby streets.

Are the doctors in network with my insurance?
Please call the phone number on the back of your insurance card to speak with an insurance representative who will help you with this information.

Does my child need a referral in order to see the doctors?
This depends on the type of insurance you have. Again, you should contact your insurance company by calling the phone number on the back of your insurance card to inquire.